Terms and Conditions

1. Acceptance of Terms

By accessing or using the website of OrthoVive Physical Therapy & Wellness (“OrthoVive,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or our services.

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2. Medical Disclaimer

All content provided on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of this website does not establish a provider-patient relationship. Always consult with a licensed healthcare provider, such as a qualified physical therapist, regarding any medical condition or treatment.

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3. Services

OrthoVive provides physical therapy, rehabilitation, and wellness services, which are subject to availability, clinical appropriateness, and compliance with applicable laws and insurance requirements.

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4. Appointments & Cancellations

Patients are responsible for scheduling and attending appointments on time, we request at least 24 hours’ notice for cancellations or rescheduling, missed appointments or late cancellations may be subject to a fee.

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5. Insurance & Payments

Patients are responsible for understanding their insurance coverage, any co-pays, deductibles, or non-covered services are the patient’s responsibility, payment is due at the time of service unless otherwise arranged.

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6. Website Use

You agree not to use the website for unlawful purposes, attempt to gain unauthorized access to systems or data, or interfere with the website’s functionality, and we reserve the right to restrict or terminate access at our discretion.

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7. Intellectual Property

All website content, including text, logos, graphics, and materials, is the property of OrthoVive Physical Therapy & Wellness and may not be copied, distributed, or used without prior written permission.

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8. Limitation of Liability

To the fullest extent permitted by law, OrthoVive is not liable for any damages arising from use or inability to use the website, reliance on information provided, or errors or omissions in content.

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9. Privacy

Your use of this website is also governed by our Privacy Policy:
👉 www.orthovivept.com/privacypolicy

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10. SMS Terms and Conditions

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from OrthoVive Physical Therapy & Wellness for appointment reminders, marketing messages, and general two-way communication related to physical therapy and wellness services, and message and data rates may apply.

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Message Frequency

By providing your contact information, you agree to receive messages from us. Message frequency may vary, and we reserve the right to adjust messaging at any time. Messages may include conversational communications such as appointment reminders, responses to your questions or concerns, and address verification. Please note that carriers are not liable for delayed or undelivered messages.

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Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy:
👉 www.orthovivept.com/privacypolicy

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Cancellation / Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP to any message, and after opting out, you will receive one final confirmation message.

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Help / Customer Support

For assistance, reply HELP to any message, or contact us directly via Email: info@orthovivept.com, Phone: 818-804-4888.

Liability

We are not responsible for any charges, delays, or delivery failures caused by mobile carriers or third-party service providers.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time, and updates will be posted on this page with a revised effective date.

12. Contact Information

OrthoVive Physical Therapy & Wellness, Website: www.orthovivept.com, Email: info@orthovivept.com, Phone: 818-804-4888.